Visitor Center Services

The Visitor Center, located at Building 901 near the Main Gate, is open Mon-Fri, 0500-2030, except holidays. As part of the Services Division of PMO, this office is responsible for base access, vehicle, weapon, and pet registration, as well as profile creation. For inquiries, call (760) 830-6794.

During closed hours, contact the PMO Desk Sergeant at 760-830-6800 for base access matters.

Visiting MCAGCC

The SECNAV 5512/1 Local Population ID Card/Base Access Pass Registration Form is a required document for gaining access to a military installation. It is necessary for non-permanent personnel, first-time Defense Biometric Identification System (DBIDS) applicants, newly hired civilians, and new visitors to the Marine Corps Air Ground Combat Center (MCAGCC). The form helps ensure the security of the military installation by collecting relevant information and verifying the identity of individuals seeking access.

To fill out the form:

• Fill out all questions: Ensure you answer all questions on the form (1-30) accurately and thoroughly, providing the necessary information for each section. This will include personal details, employment or military affiliation, and any other relevant data.
• Provide an acceptable form of identification: Along with the completed form, you will need to provide an acceptable form of identification, such as a compliant driver's license, passport, or other government-issued ID.
• Authorization and Release: Question 30 on the form is an Authorization and Release and Certification statement. By signing this statement, you acknowledge the purpose of the form, declare that all the information provided is true and correct, and authorize the collection of personal information for background (fitness) and vetting purposes from federal, state, and local agencies.
• Signature: After completing all questions, sign question 30 on the form to acknowledge the statement and attest to the accuracy of the information provided. Your signature confirms that you have provided truthful and correct information on the document and agree to the Authorization and Release statement.

Click here for Vehicle Registration only

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ACCEPTABLE FORMS OF IDENTIFICATION

If your driver's license or state ID bears "Federal Limits Apply" or similar wording, it cannot be used for base access. Furthermore, if your ID lacks a REAL ID-compliant seal or doesn't specify "Enhanced," you must provide additional documents to gain entry to the base. In these instances, you'll need to present an original or certified true copy of your birth certificate and Social Security card, along with the non-compliant identification.

ACCEPTABLE FORMS OF IDENTIFICATION, Continued

• DoD Common Access Card (CAC)
• Uniformed Service Identification (USID) Card
• Local Registration Card (LRC) (Considered DBIDS)
• REAL ID-Compliant Driver's License or Identification Card
• Enhanced Driver's License (EDL)
• U.S. Passport or Passport Card
• Foreign Passport Bearing an Unexpired Immigrant or Non-immigrant Visa or Entry Stamp
• Federal Personal Identity Verification (PIV)
• Veterans Health Identification Card (VHIC)
• Non-Federal Personal Identity Verification-Interoperable (PIV-I)
• Transportation Worker Identification Card (TWIC)
• Driver's License or State ID bearing "Federal Limits Apply" or a similar phrase, along with Social Security Card and Certified Birth Certificate (together).

Foreign Born Visitors

Foreign Nationals - Non-Government/Military affiliated foreign guests must present an unexpired foreign passport with valid visa or entry stamp.

Permanent Resident – If permanent residency has been established, please bring your permanent resident card along with an acceptable form of identification.

Birth Abroad – Please bring your Certificate of Naturalization (Form N-550 or N-570), Consular Record of Birth Abroad, or U.S. Passport along with an acceptable form of identification.

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SPONSORSHIP

Sponsors must have an updated profile with the Visitor Center, this includes service members/civilians on orders, in training status, and/or temporarily assigned to MCAGCC.

• Request sponsorship via an email from your .mil account to
  SMB_PLMS_G-7_PMO_VEHICLE_REGS@usmc.mil.
• Request sponsorship by phone at 760-830-6794.
• Request sponsorship in person by visiting bldg. 901 (adjacent to the main gate).

 Coming Soon - Update your profile via Sharepoint (CAC Required) 

SPONSORSHIP OF VISITING FAMILY/FRIENDS

• Acceptable identification is required for those 18 years of age and above.
• Please complete SECNAV 5512/1 Local Population ID Card/Base Access Pass Registration Form.
• Prior to arrival enroll in DBIDS at https://dbids-global-enroll.dmdc.mil/preenrollui/
• Visitors with sponsored access longer than 60 days will be considered long-term visitors and are subject to permanent personnel registration requirements.
• Long-term visitors (60 days or more) require letterhead authorization from your sponsor's unit/organization OIC.

 Coming Soon - Sponsor your visitor via Sharepoint (CAC Required) 

SPONSORSHIP FOR RIDESHARE AND DELIVERY SERVICES

• You may pick up a solicitation packet at the Visitor Center during hours of operation.
• Packets must be completed in its entirety before returning to the Visitor Center.
• Acceptable identification is required.
• Please complete SECNAV 5512/1 Local Population ID Card/Base Access Pass Registration Form.
• Prior to arrival enroll in DBIDS at https://dbids-global-enroll.dmdc.mil/preenrollui/

SPONSORSHIP FOR NEWLY HIRED CIVILIAN PERSONNEL AND CONTRACTORS

• Personnel who require base access must be sponsored. Please confirm with your employer a request has been submitted to the Visitor Center.
• Acceptable identification is required.
• Please complete SECNAV 5512/1 Local Population ID Card/Base Access Pass Registration Form.
• Prior to arrival enroll in DBIDS at https://dbids-global-enroll.dmdc.mil/preenrollui/.

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ENROLLING IN DBIDS

1. ENROLLING IN DBIDS IS FREE AND EASY!
   https://dbids-global-enroll.dmdc.mil/preenrollui/#!/
   DEFENSE BIOMETRIC IDENTIFICATION SYSTEM (DBIDS)
    
2. You (Guest) will need to find an authorized Base Sponsor to begin this process. A sponsor is a representative within the organization who holds a government issued common access card (CAC) assigned to MCAGCC, Twentynine Palms.
    
3. You (Guest) will need to complete the pre-enrollment process which can be done at https://dbids-global.dmdc.mil/enroll. Once completed you will be given a 6-digit code which you will need to forward to your base sponsor.
    
4. The base sponsor will need to contact the Visitor Center Office via email at SMB_PLMS_G-7_PMO_VEHICLE_REGS@usmc.mil and send the DBIDS request form. The form must be sent from the sponsor's government email (.mil) account to verify their sponsorship privileges. The sponsor must advise the guest to call the Visitor Center to make an appointment only after they have sent the sponsorship form by email.
    
5. Appointments may be scheduled by calling 760-830-6734. The DBIDS appointment line is available for all matters related to DBIDS only. A lack of completed sponsorship and/or failure to pre-enroll will cause delays in setting an appointment. All other customer service related questions can be answered  by calling 760-830-6794.

Note: On day of arrival, guest must bring the 6 digit confirmation code from pre-enrollment and acceptable forms of identification.

Physical proof of a Social Security Card, Individual Tax Identification Number (ITIN), or Certificate of Naturalization is required.

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FIREARM REGISTRATION

You may register your firearm in-person, by email, or (coming soon!) on SharePoint (CAC required).

Do not bring your firearm to the Visitor Center.

Register In Person

Bring the following documents to the visitor center:

• Identification
• Completed weapons registration form
• Receipt (if purchased at the Main Exchange)
• Dealer Record of Sales (DROS) documentation (if applicable)

Register by Email

Email the following as attachment(s) to SMB_PLMS_G-7_PMO_VEHICLE_REGS@usmc.mil

• A copy of your identification
• Completed weapons registration form
• Receipt (if purchased at the Main Exchange)
• Dealer Record of Sales (DROS) documentation (if applicable)

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PET REGISTRATION

You may register your pet in-person, by email, or (coming soon!) on SharePoint (CAC required).

Register In Person

Bring the following documents to the Visitor Center

• Identification
• Pet vaccination record
• Completed pet registration form

Note: A current rabies vaccination is mandatory.

Register by Email

Email the following as attachments to SMB_PLMS_G-7_PMO_VEHICLE_REGS@usmc.mil

• A copy of your identification
• Pet vaccination record
• Completed pet registration form

Note: A current rabies vaccination is mandatory.

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TRUSTED TRAVELER

A Trusted Traveler designation allows an individual presenting an approved DoD or Federal PIV ID card installation access and the ability to vouch for accompanying co-travelers who are on foot or occupants inside a passenger vehicle. Occupants in a vehicle must be properly seated and secured in accordance with federal, state, and site motor vehicle laws.

The Trusted Traveler program is permitted during the hours of 0500-2300 and shall be discontinued during the hours of 2300-0500. During the discontinued time, all co-travelers on foot or in a vehicle must show acceptable identification.

The Trusted Traveler designee must have sufficient knowledge of the co-travelers to legitimately vouch for their identity, fitness, and purpose. Co-travelers must present an acceptable and valid credential if identification is requested by Marine Corps Law Enforcement (LE) personnel conducting command authorized RAMs.

The Trusted Traveler designee is responsible for the actions of all co-travelers while they are onsite.

The number of co-travelers may not exceed five individuals per Trusted Traveler unless specifically authorized by the site commander.

Trusted Travelers are responsible for verifying citizenship of co-travelers and are prohibited from vouching for foreign nationals.

This program is subject to changes at any given time.

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SPECIAL EVENT ACCESS

For specifics on escorted and unescorted base access please contact Visitor Center personnel at 760-830-6794 or 760-830-7700.

Organizations must submit a sponsored guest list no fewer than 3 days before the start of the event.

Proper identification is required of all guests.

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DENIAL OF BASE ACCESS

Persons requesting access to Marine Corps sites shall be subject to a background check screening to determine historic and current fitness.

If you are denied access, you will receive a denial packet which must be filled out in its entirety.

Return the completed packet in person or by email attachment to SMB_PLMS_G-7_PMO_VEHICLE_REGS@usmc.mil

Visitor Center personnel are unable to speak on specifics of denial reasons.

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